Great, you've made it to the ordering page! Thanks for your interest. Before you go about ordering, though, PLEASE be sure to read everything on this page!
Please keep the following things in mind when considering commissioning me:
1. I require 50% of the total price of your commission before I will start working on your order. I ask for the other 50% and any shipping costs when the piece is completed.
2. The 50% down payment is non-refundable once I start working on your commission. You may contact me about getting payment back, and under certain circumstances, I may agree, but please treat that original down payment as non-refundable.
3. I will be more than happy to give you progress updates via email, if you are interested in them. That way, you can make small changes as we go. If you are receiving 2D art from me, these will be watermarked.
4. I work on a first come, first serve basis, but exceptions can be made. If you are on a time constraint, it is imperative that you let me know when you make the order. We will discuss it then. If I cannot work with your time limit, I will let you know.
5. If there is shipping involved, that is your responsibility. I use the US Postal Service by default, because they are generally the cheapest, but I can ship UPS or FEDEX at your request. If you want any special services, such as insurance or tracking, be sure to let me know ahead of time. Cost will also include any packing materials I might need.
6. Digital files can be sent in your choice of PNG, JPG, GIF, or PDF, but please not that quality is drastically reduced in JPGs and GIFs. I strongly urge you to stay with PNG or PDF. I am not responsible for reduction of quality if you choose to go with a JPG or GIF file.
7. If I outsource the printing your commission (in the case of business cards, flyers, etc.), I am not responsible for the quality of anything done by the printer.
8. Paypal is my preferred method of payment, but credit card payment through Paypal is also accepted. I will also accept checks and concealed cash, but there will be a longer wait for these. Trade methods vary per trade, so I will talk to you specifically about each one.
9. Any 3D Homestuck items are ONLY available for trade!!! Andrew Hussie does not allow commssions for 3D objects for his characters, and I will respect that. 2D artwork is not included in this stipulation.
Still want to buy something? Great! The next step is to get into contact with me. I prefer to talk over email, at rydia@houjun.com or eponstein@live.com. Please try the former first, as I check that email more regularly. The second should be if your emails don't seem to be going through to me for some reason.
As a last resort, you can also use my Tumblr ask box or submit box to send me a note. Tumblr is notorious for eating messages, though, so I would use this only if nothing else works!
I am also 'Rydia Highwind' on AOL Instant Messenger, and 'rydia.highwind' on Skype.
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